Effective Date: June 20, 2016

This Refund and Returns Policy explains your rights regarding returning products purchased on Buy-Perfume-Online.com.

Return Window

You can request a full refund for unopened and unused items within 90 days of receiving your order. This is a generous window, allowing you ample time to ensure the perfume is exactly what you desire.

Products Eligible for Return

  • Unopened and unused perfumes in their original, sealed packaging.
  • Items damaged during shipping (proof required).
  • Incorrect items received (you received a different perfume than you ordered).

Products Not Eligible for Return

  • Opened perfumes (due to hygiene reasons).
  • Used perfumes.
  • Items damaged due to customer mishandling.

Return Process

  1. Contact Us: Before returning any item, please contact our customer service team by email at contact@buy-perfume-online.com. Explain your reason for return and request a Return Merchandise Authorization (RMA) number.
  2. RMA Number: We will issue you an RMA number within 2 business days. Please write the RMA number clearly on the outside of your return package.
  3. Return Shipping: You are responsible for the cost of returning the item(s) to us. We recommend using a tracked shipping service with insurance for your protection.

Refunds

  • Once we receive your returned item and verify it meets the return criteria, we will issue a full refund for the purchase price, excluding original shipping costs.
  • Refunds will be processed within 90 business days to the original payment method used for the purchase.
  • Please allow 60-90 business days for your bank to reflect the refund in your account.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at contact@buy-perfume-online.com. We will arrange for a return shipment at our expense and promptly send you a replacement or issue a full refund.

Please Note

  • We reserve the right to deny a refund or exchange if the returned item does not meet the return criteria.
  • This policy applies to all purchases made on Buy-Perfume-Online.com.

Contact Us

If you have any questions about this Refund and Returns Policy, please contact us at contact@buy-perfume-online.com.